The operation plays a critical role in the schedule that we fly – American Airlines Tell Me Why
American has its regular show talking about different parts of the company. A recent episode talked about how schedules are set, and they cited my article as being a good explanation of how schedules work. I just wanted to clarify here that I didn’t coordinate with them or have any discussions about this. I apparently just got it right when I wrote it up.
Proposed rule change could make it easier to get airline ticket refunds – ConsumerAffairs
There’s a lot of interest in these new DOT proposed rules, but there’s just not much there there yet. I connected with the author of this piece, and ultimately he just used a quote from my article.
Airlines promise the U.S. government they’ll feed and house stranded passengers – KNX In Depth
I went back on with KNX to talk about the non-news that airlines will give lodging and meal vouchers to delayed passengers… who were generally already getting those things. We’ll see how hard the feds comes down on the airlines. Enforcement is what really makes a difference.