This Week’s Featured Link
We know you expect more – we’re taking action: Your update from Ed – Delta News Hub
This makes no sense to me. Basically, Ed is saying that Delta is having trouble getting its act together when it comes to answering phone calls, so it’s making some changes to alleviate the problem. One of those is eliminating change fees on basic economy through the end of the year “to help address call wait times as we increase staffing.” Say what now? So the idea is to add more confusion by blurring the lines between fare products, and that’s going to solve the problem? I guess all these basic economy ticket holders are calling in to change tickets. If this really is an issue, stop filing basic economy fares until you can solve it, don’t add to the confusion.
Chart of the Week
Two for the Road
Avelo Airlines Adds Four New Popular Destinations from Los Angeles – Avelo Newsroom
After culling its weak performers, Avelo is ramping back up by adding service to four new cities from Burbank: Fort Collins, Monterey, Provo, and St George. These all fit into the same type of destination they were trying previously, though Fort Collins is a longer stage. Fort Collins stands out as being the only flight on Wednesdays and Saturdays for the airline. So apparently they think there’s a different pattern there. All these new routes are only 2x weekly.
United Airlines to outsource catering operations from October – Reuters
It’s been a long time coming, but United’s Chelsea catering operation will finally be outsourced. This dates back to Continental’s in-house kitchen pre-merger.