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Sunday, 20 June 2021 / Published in Blog

Cranky on the Web: Long Hold Times

The 9-hour wait: Here’s why airline hold times are so bad – TPG
This doesn’t exactly crack the case, but that’s because only the airlines know exactly what is causing the long hold times. For us at Cranky Concierge, Delta has been the standout, as I mentioned when being interviewed for this article. But every airline has seen an increase.

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Dan Boone

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Dan Boone

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