The February DOT Air Travel Consumer Report is out, and that covers the December travel period. So what does that mean? It means we can do a year in review podcast! No really, it’ll be fun to revisit 2020. Really.
Come join me as I torture Dave into guessing the airlines with the top 5 complaints. We also discuss the big improvement in on-time and mishandled baggage performance along with the misleading spike in cancellations. Oh, and stay to find out exactly which airline decided to keep people captive on the ground for nearly 6 hours on a clear New York day in December.
NOTE: There will be no podcast in two weeks, because I will be taking a vacation. We’ll be back two weeks after that, as normal.
Download it here or listen below.